Operations Administrator

We are seeking a highly organised Operations Administrator to provide administrative and operational support to a busy property management team in Johannesburg. This role is ideal for someone who enjoys reporting, coordinating projects, analysing data and ensuring operational processes run efficiently.

About the Role

As Operations Administrator, you will be the backbone of our operations team, providing essential administrative and operational support. Your responsibilities will include:

• Provide executive and administrative support to the operations team
• Coordinate meetings, agendas and minutes
• Prepare weekly and monthly operational reports
• Compile executive dashboards and KPI reports
• Monitor operational performance and identify trends
• Maintain operational documentation and standard operating procedures
• Coordinate operational readiness across multiple properties
• Support governance, compliance and audit processes
• Assist with project coordination and progress reporting
• Maintain accurate operational records and reporting systems
• Support property teams with system administration
• Coordinate internal communications and operational notices
• Identify opportunities to improve operational processes and efficiencies

Requirements

• Diploma or Bachelor's Degree in Business Administration, Operations Management, Property Management or related field
• Minimum 3 years' experience in operations administration, project coordination or property administration
• Experience preparing management reports and dashboards
• Advanced Microsoft Excel skills
• Experience using property management systems such as FG Nexus, MRI, MDA or similar
• Strong analytical and reporting skills
• Excellent organisational ability
• Attention to detail
• Excellent communication skills
• Time management and ability to work under pressure
• Professional and proactive attitude

If you enjoy working with data, reporting and improving operational performance, we would love to hear from you.

If you meet the above requirements, please send your CV to alishiacv@surgestaff.co.za

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