Portfolio Manager (Retail)
We are seeking an experienced Retail Portfolio Manager to oversee a portfolio of retail properties, ensuring optimal asset performance, tenant retention, and operational excellence. This role requires a commercially minded property professional who can build strong tenant relationships, collaborate with internal teams, and maximise portfolio performance.
About the Role
As Portfolio Manager (Retail), you will be responsible for:
- Managing a portfolio of retail properties
- Building and maintaining strong tenant relationships
- Managing lease renewals and minimising vacancies
- Working closely with leasing teams to identify re-letting opportunities
- Resolving tenant queries efficiently and professionally
- Overseeing monthly billing and tenant recoveries
- Ensuring lease escalations and recoveries are accurately processed
- Monitoring utility recoveries and tenant billing
- Providing regular portfolio performance and lease expiry reports
- Assisting with budgeting, forecasting, and income growth initiatives
- Monitoring statutory compliance across the portfolio
- Liaising with legal teams regarding lease breaches and recoveries
- Working alongside finance, operations, leasing, and acquisitions teams
- Maintaining accurate property information within the MDA Property Management System
- Monitoring retail trading performance, including turnover, trading densities, and foot traffic
Requirements
- Relevant qualification in Property Management, Real Estate, Business, or related field
- Several years' experience managing a retail property portfolio
- Strong understanding of commercial leases and retail property management
- Experience with tenant relationship management
- Financial and budgeting experience
- Knowledge of MDA Property Management System advantageous
- Excellent communication and negotiation skills
- Strong reporting and analytical abilities
- Highly organised with excellent attention to detail
- Commercially driven mindset
- Strong leadership ability
- Excellent problem-solving skills
- Proven ability to build relationships
- Results orientated approach
- Professional and customer focused demeanor
Location
Cape Town
If you meet the above requirements, please send your CV to alishiacv@surgestaff.co.za